Introduction
YourMobileBuyer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
1. Information We Collect
Personal Information:
- Name and contact information (email, phone number)
- Address and location details
- Payment information (bank account, UPI, etc.)
- Government ID (for verification purposes)
Device Information:
- Phone brand, model, and specifications
- IMEI number and serial number
- Device condition details
- Photos of the device (if submitted)
Automatically Collected Information:
- IP address
- Browser type and version
- Pages visited and time spent
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information for:
- Processing phone buyback requests and transactions
- Verifying device authenticity and ownership
- Calculating fair market price quotes
- Arranging pickup and delivery services
- Processing payments
- Customer communication and support
- Fraud prevention and security measures
- Improving our website and services
- Compliance with legal obligations
3. Data Security
We implement industry-standard security measures including:
- SSL encryption for data transmission
- Secure payment gateway integration
- Regular security audits
- Limited access to sensitive information
- Secure data storage and backup
However, no system is completely secure. We encourage you to use strong passwords and update them regularly.
4. Information Sharing
We do NOT sell your personal information. We may share information:
- With logistics partners for pickup services
- With payment processors for transactions
- With law enforcement when legally required
- With third parties for fraud prevention
- When required by law or court order
5. Cookies & Tracking
Our website uses cookies to:
- Remember your preferences
- Track page usage
- Improve user experience
- Provide personalized content
You can disable cookies through your browser settings, but some features may not work properly.
6. Your Rights & Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data (subject to legal holds)
- Opt-out of marketing communications
- Withdraw consent
7. Device Data Responsibility
Important: Once you sell your device to us, we recommend:
- Performing a factory reset
- Removing SIM card
- Backing up all important data
- We are not responsible for data recovery after purchase
8. IMEI Verification
We verify IMEI numbers to prevent:
- Purchase of stolen devices
- Blacklisted or reported devices
- Devices with pending financial obligations
This information is checked against national databases but not stored permanently without consent.
9. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect information from minors. If we discover we have collected data from a minor, we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.
11. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use indicates acceptance of changes.
12. Contact Us
For privacy concerns or requests, please contact us.
Last Updated: January 2026